General

Here you will find articles on topics including the dashboard, release notes, technical references, and video tutorials.

Articles

  • Recommended Articles

    Here, you'll find a curated list of external articles authored by the creators of Botium. Their expert knowledge of the platform provides valuable insights and tips for optimizing your chatbot testing and exploring the full po...

  • Dashboard

    Parent topic: General

  • Training Videos

    Watch the series of videos here to gain insights into the Botium Platform. These guides are also embedded within the Botium User Guide but we've also collated them all into one handy reference page for your convenience. Botiu...

  • GDPR testing results

    We are making enhancements to the reporting and analytics portion details of the GDPR test results. For a better understanding of how Cyara/Botium tests against GDPR: How does it work? Automated Test: Ask your chatbot que...

  • How to Configure a GCS Bucket for DialogFlow CX

    Setup a Google Cloud Storage (GCS) bucket specifically for use with Dialogflow CX within the Botium framework The Dialogflow CX API limits file operations above 10MB. Above this limit, a Google Cloud Storage bucket is req...

  • Botium Namespaces

    Botium Namespaces allow you to group Test Projects, Test Results, Test Sets, Chatbots, and Crawler Projects under a common namespace. This is particularly useful for testing multiple chatbot implementations across different b...

  • Using the AI-Powered Data Generator

    To get the most out of our conversational AI testing, you will need to account for users entering unexpected data and training your chatbot to handle it accordingly. Botium is here to help with the AI-Powered Data Gener...

  • Managing Resource Folders

    In Botium, media resources are used to carry out various types of testing. When running voice tests, for example, we need to tell Botium the base folder where it will look up and place all audio files for the test set. To do ...

  • Concepts and Terminology

    Before starting your Botium journey, it is important to understand the concepts and the terminology that is used in Botium and how they relate to each other. Chatbots A Chatbot in Botium is a communication channel between Botium and ...

  • Using a Twilio Outbound Voice Gateway in Botium

    When testing a voice enabled chatbot, Botium offers the option of using a Twilio Voice Gateway to send voice utterances to your voice enabled chatbot. Note: A quick way to get started with voice testing in Botium can be found ...