Cyara/Botium will verify context handling and the conversation flow of the bot. It can crawl the bot to discover the full conversational flow. Using Cyara/Botium you can identify flaws in the conversation flow before it goes into production. Run through thousands of test cases quickly and evaluate the results. Understand that when your bot is asked a question, does it reply the correct response, does it fall back to a default "I'm sorry" or misroute to the wrong intent.
Here to help you
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