The first thing we need to know: There is no such thing as the perfect chatbot!
Even in the creation of a chatbot, there is no best practice guide. Every chatbot behaves differently, depending on the purpose, topic coverage and the target group. In general, however, there are various ways to build a chatbot and improve the quality in order to achieve a better conversion rate.
In the following article we discuss the most important facts to build your “perfect” chatbot.