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Humanification in Botium stands for simulation of human behaviour or habits. Read on to know more.

BotiumScript is a scripted, pre-defined or pre-recorded conversation, which makes it is easy to verify the chatbot’s ability to follow a conversation flow. It is an important step to recognize the need for automation in this area. But in real world, you cannot expect human users to act like a computer script:

For more information about the script, see BotiumScript.

• typographic errors are introduced

• different typing speeds

• sausage finger syndrome

• …

With Botiums Humanification layer it is possible to evaluate how your chatbot deals with typical human typing habits.

• Botium Box Enterprise Plan

• Clean Test Set

1. First Open the Test Data Wizard section of Botium Box and select the Humanification Transformer

   

2. Here you will see all available Test Sets that can be transformed, you can filter the list with the search box in the top right corner.

   

3. Select a Test Set to continue.

4. Go to the Transformation Wizard an open the Humanification Transformer

   

5. You can set a percentage of how many of the utterances will undergo the humanification by adjusting the slider bar or entering a percentage value in the box on the right.

6. Select from the list of Humanification Algorithms you want to apply (see below for details)

7. Click on Clone Test Set and Apply Humanification to clone the test set and apply the selected humanification algorithm(s).

Here is an example for a clean utterances list:

And here how it looks like with the humanification layer:

• Case sensitivity - will convert everything to lower case

• Duplicate space - will randomly duplicate usage of space key

• Emojis - will randomly insert some emojis

• Missing punctuation mark - will randomly remove punctuation marks

• Double character - will randomly duplicate a character

• Flip character - will randomly flip some nearby characters

• Homophones - will randomly replace with some similar sounding words

• Mishit - will randomly replace with a key located nearby on the keyboard

• Missing character - will randomly omit some characters

• Mixing character - will randomly mix up some characters

• qwertz vs qwerty keyboard - will randomly replace mishits from different keyboard layouts

• Sausage fingers - will randomly insert additional key strokes nearby on the keyboard

• Shift characters - will randomly assume the shift key has/has not been pressed at the beginning of a word

PAUSE is one of the integrated logic hooks, which will just wait for a defined amount of time.

See here for details.

Call Me Captain
A simple Test Case

#me
hello
PAUSE 5000

The capability SIMULATE_WRITING_SPEED simulates human typing speed: the longer the text to send to the chatbot, the more time it will take - just as if a human is typing.

As you can see in the examples provided above, catering for a wide variety of different human interactions in your Chatbot is essential for it to function correctly. For a summary on how Botium can help humanify your Test Set data, watch the video below.