Each Test Result provides
- Bot configuration information
- Test Cases Used
- Number Success
- Number Failed
- Duration of Test Run
- Ability to quickly rerun the test session
- Access to Test Cases to quickly view the associated test cases and their steps - viewing pass/fail results
- Ability to download the results
NLP Analytics
The Training Progress shows several KPIs of the test session with regards to NLP
analytics
- Number of test cases, conversations steps, asserters
- Predicted intents and entities
- Precision/Recall/F1-Score
- Number of expected vs predicted intents and entities
NLP/NLU Testing
For NLP/NLU Testing, Cyara/Botium provides several key insights:
- Confusion Matrix / Precision / Recall / F1-Score
- Entity Confidence Deviation
- Entity Confidence Risks
- Entity Utterance Distribution
- Intent Confidence Deviation
- Intent Confidence Distribution
- Intent Confidence Risks
- Intent Mismatch Probability
- Intent Utterance Distribution
- Training Progress
- Confidence Threshold
Sample Test Results
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Regression:
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Performance:
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NLP:
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and
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End2End Testing:
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Monitoring:
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Security: